How do you define trust?
How do you think lacking trust in yourself and in others can affect your day-to-day relationships?

Marty manages a department of employees and is having trouble motivating his staff to produce to the level he would like to see. Marty feels he has great rapport with each employee and regards them as people with a lot of potential if they put all their efforts into their work.
On any given day, Marty assigns specific people to different tasks. At some point during the day he walks around and asks if anyone needs any assistance and how things are coming along. He offers suggestions on how he would go about doing some of the tasks and shares some of his own operating techniques with them and the outcomes he experienced as a result, in hopes of motivating the staff to achieve similar outcomes and at the same time help them avoid mistakes that were made.

If you were in Marty’s shoes and wanted to motivate your department staff, what would you do differently?

As the employee, how could Marty best motivate you?

What role does trust play in this situation?

In what way is Marty possibly sabotaging new opportunities for growth and new learning for himself, his staff and the business?

K.G. Mills once defined trust as “Never looking back onto suggestion and never looking ahead to find a problem”.

How would you rate your level of trust?

~Lesia S.